1. Purpose

This Privacy Policy describes how HypnoCorpe® collects, uses, retains, protects and, where applicable, discloses the personal data of individuals who use the website or request its services.

HypnoCorpe® attaches particular importance to the protection of privacy and processes personal data in accordance with applicable Swiss law, including the Federal Act on Data Protection (FADP), as well as the provisions of the General Data Protection Regulation (GDPR) where applicable.

2. Data Controller

HypnoCorpe®
Geneva · Switzerland
Email: legal@hypnocorpe.com
Swiss Business Identification Number (UID): CHE-454.732.626

3. Personal Data That May Be Collected

Depending on how you use the website and our services, we may collect and process, in particular:

• first and last name;
• email address;
• telephone number;
• postal address where required for the provision of a service or compliance with a legal obligation;
• information submitted through online forms;
• information relating to eligibility requests;
• booking and appointment information;
• information required for invoicing and payment;
• correspondence and communications exchanged with HypnoCorpe®;
• documents voluntarily submitted;
• health-related information and medical records voluntarily provided by the client or, where the client has expressly consented, obtained from healthcare professionals or healthcare institutions;
• technical data relating to the use of the website or online services, including IP address, browser, operating system, technical logs and certain connection data required for the operation and security of the services.

Health-related data constitutes particularly sensitive personal data under Swiss law and may constitute special categories of personal data under the GDPR where applicable. Such information is therefore subject to particular attention.

HypnoCorpe® does not seek to obtain medical or health-related information that is not necessary for the service requested.

4. Purposes of Processing

Personal data may be used, in particular, to:

• respond to your enquiries;
• assess your eligibility request;
• organise and manage appointments, videoconferences and remote exchanges;
• manage administrative follow-up;
• prepare contractual documents and invoices;
• process payments;
• provide the requested service;
• analyse information and documents voluntarily submitted in connection with that service;
• communicate with you;
• comply with applicable legal and regulatory obligations;
• ensure the security and proper functioning of the website, systems and electronic communications;
• prevent abusive or fraudulent use;
• establish, exercise or defend the rights of HypnoCorpe® where necessary.

Health-related data is not used by HypnoCorpe® for advertising purposes.

Unless expressly stated otherwise, HypnoCorpe® does not make decisions based solely on automated processing that produce legal effects or similarly significant effects concerning you.

5. Legal Basis for Processing

Depending on the circumstances and the applicable legislation, processing may be based, in particular, on:

• your consent, where consent is required;
• the performance of a contract or steps taken at the request of the data subject prior to entering into a contract;
• compliance with legal obligations;
• the legitimate interests of HypnoCorpe®, including security, administrative management, prevention of misuse and the protection or defence of its rights.

Where health-related data is processed and the GDPR applies, such processing will also rely on one of the conditions permitted under applicable law for the processing of special categories of personal data.

Where processing is based on consent, consent may be withdrawn for the future without affecting the lawfulness of processing already carried out or any processing or retention that remains authorised or required under applicable law.

6. Recipients of Personal Data

Access to personal data is limited to persons and service providers who reasonably need such access for the operation of the website, administrative management or the provision of services.

Where necessary, certain data may be processed by technical service providers involved in areas such as website hosting, online forms, appointment scheduling, videoconferencing, electronic communications, payment processing, invoicing, IT maintenance or secure storage.

Such service providers process information in accordance with the legal and contractual obligations applicable to them and their commitments regarding confidentiality and data protection.

HypnoCorpe® does not sell or rent the personal data of its clients or users and does not disclose such data to third parties for their own independent commercial purposes without an appropriate legal basis.

7. Data Retention

Personal data is retained for as long as reasonably necessary for the purposes for which it was collected and is subsequently deleted, anonymised or archived where continued retention remains necessary, justified or required by applicable law.

Retention periods may vary depending on the nature of the data, the duration of the contractual relationship, applicable legal, accounting or tax obligations, and any need to establish, exercise or defend a legal right.

8. Security and Confidentiality

HypnoCorpe® implements reasonable technical and organisational measures proportionate to the nature of the data processed in order to reduce the risks of unauthorised access, loss, destruction, alteration or disclosure.

Particular attention is given to health-related information and medical documents because of their sensitive nature.

Access to information is limited, insofar as reasonably possible, to persons and service providers for whom such access is necessary for the performance of their duties or the provision of the relevant service.

As no computer system, network or electronic transmission method can guarantee absolute security, HypnoCorpe® cannot guarantee the complete absence of risk associated with the electronic transmission or storage of data.

Nothing in this provision excludes or limits any mandatory obligation that may apply to HypnoCorpe® under applicable law.

9. Your Rights

Subject to the conditions, limitations and exceptions provided by applicable law, you may in particular request:

• confirmation as to whether personal data concerning you is being processed;
• access to your personal data;
• correction of inaccurate personal data;
• deletion of certain personal data where the legal requirements are met;
• restriction or cessation of certain processing where provided for by applicable law;
• withdrawal of your consent where consent constitutes the legal basis for processing;
• provision or transmission of certain data where the right to data portability applies;
• additional information concerning the processing of your personal data.

The exercise of certain rights may be restricted where processing or retention remains necessary due to a legal obligation, the protection of the rights of a third party, or the establishment, exercise or defence of a legal right.

To protect personal data against fraudulent or unauthorised requests, HypnoCorpe® may request information reasonably necessary to verify the identity of the person making the request.

Requests may be sent to: legal@hypnocorpe.com

10. International Data Transfers

Certain technical service providers used for the operation of the website or provision of services may process or store data in Switzerland, the European Economic Area, the United States or other countries in which such providers or their subprocessors maintain infrastructure.

Where applicable law imposes specific requirements for an international transfer of personal data, HypnoCorpe® ensures that the transfer is based on a legally recognised mechanism or appropriate safeguards applicable to the circumstances.

11. Remote Services and Electronic Communications

HypnoCorpe® services are provided remotely using, in particular, videoconferencing systems, online forms, electronic messaging and other digital tools required for the provision of the service.

Such remote exchanges do not constitute a medical teleconsultation.

Use of these services necessarily involves the transmission and processing of certain technical and connection data, which may include the IP address, information relating to the browser or device used, connection times, technical logs and data required to establish, maintain and secure the communication.

HypnoCorpe® selects technical tools and service providers appropriate to the relevant purpose and implements reasonable measures designed to preserve the confidentiality and security of communications. Certain services are nevertheless operated by third-party providers and remain subject to their own terms of use, privacy policies and security measures.

The client is responsible for having equipment, an Internet connection and an environment that allow remote services to be used under reasonably confidential conditions. In particular, when communicating sensitive information, the client should avoid using a network or environment whose confidentiality cannot reasonably be ensured.

Communications, documents and information transmitted electronically are recognised as means of communication used within the relationship between HypnoCorpe® and the client, subject to any mandatory formal requirements that may apply under applicable law.

As no electronic communication system can guarantee absolute security, HypnoCorpe® cannot guarantee the complete absence of interruptions, unauthorised access or technical risks beyond its control.

Nothing in this provision excludes or limits any mandatory obligations imposed by applicable law.

12. Amendments

This Privacy Policy may be amended to reflect legal, regulatory, technical or organisational developments, as well as changes to the services provided.

The version available on the website constitutes the version currently in force.

The “Last updated” date displayed above this policy identifies the version currently published.

Contact

HypnoCorpe®
Geneva · Switzerland
Swiss Business Identification Number (UID): CHE-454.732.626

Email: legal@hypnocorpe.com
Website: hypnocorpe.com